FAQs
Frequently asked questions
Everything you want to know before your first visit to InSync Wellness.
Appointment Scheduling
Our scheduling is easy. Call us today at (905) 455-2222 or click here to request an appointment. We have convenient appointment times available to meet the demands of your busy schedule.
How Should I Prepare For My First Appointment?
Please have your prescription (if applicable) and insurance card handy when you call to book your first appointment. This will enable us to confirm your insurance benefits and provide you with an estimate of coverage.
How Long Do Physiotherapy Appointments Last?
Although all patients are different, typically, the first session lasts for 1 hour. Each session after that may be 30-45 minutes depending on your needs.
What Will My Treatments Look Like?
With physiotherapy, chiropractic and massage therapy, it is important to know that the overall goal is to restore pain-free mobility and function and to prevent an injury or pain from recurring. Our physiotherapists, chiropractors and massage therapists evaluate your movement patterns, identify the cause of your pain, and work to manage or eliminate it.
Does Physiotherapy Hurt?
Physiotherapy, chiropractic, and massage therapy are not meant to hurt, but to relieve pain. There is a chance, however, as you restore your mobility that your pain levels will fluctuate. Good communication with our therapist will help minimize any discomfort. Like you, we also want you on your way to full pain relief and back to normal activities as soon as possible.
Can I Find Pain Relief With Physiotherapy?
You sure can. Everyone can benefit from physiotherapy, chiropractic, and massage therapy. By working with you and your doctor, we can discuss your options and help determine if physiotherapy will be the right choice for you. Call us today at (905) 455-2222 to discuss your current condition or click here to request an appointment now.
When Will I Notice Pain Relief?
Each patient’s diagnosis is different, so together with your referring physician, our therapist will develop a plan of care that is right for you.
What Conditions Can Be Treated With Physiotherapy?
Physiotherapy, chiropractic, and massage therapy can help treat just about any orthopedic injury or condition you can think of, including scoliosis, sports injuries, Parkinson’s disease, vertigo, and more.
Why Is Physiotherapy The Best Treatment Option?
Our clinic in Brampton, ON prides itself on providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to help you reach your goals and get back to living a pain-free life.
Continuing Physiotherapy After Pain Relief: Is It Beneficial?
Yes, once you have completed your therapy sessions, your therapist will provide you with an at-home continuing therapy program. We can work with you on determining if equipment may be beneficial, and what exercises would be helpful in your continued recovery. It is always good to see your physiotherapist from time to time to ensure your body is in optimal shape.
Insurance Information
In most cases, insurance will cover a good portion, if not all, of your treatment costs. We understand navigating insurance can be confusing, so InSync Wellness will be happy to assist in contacting your insurance company and determining your coverage based on your policy.
How Do I Pay For Treatment?
We accept cash, check, debit card, credit card and e-transfer. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.
Self-Pay Options When You Don’t Have Insurance
For patients who do not have insurance, we offer a self-pay rate, due at the time of service.
Still have a question?
The answers here cover appointments, insurance, treatment and results. If yours is not listed, call 905-455-2222 — reception can answer most questions on the spot and will pass clinical questions to a therapist.
The short version
You do not need a referral to be treated in Ontario. A first assessment runs about 45 minutes, includes hands-on examination and a written plan, and usually includes treatment the same day. We direct bill to most extended health plans and handle motor vehicle accident and WSIB claims in the clinic. Most patients are seen within one to two business days of calling.
Clinic hours and location
InSync Wellness is at 20 Rivermont Rd B3, Brampton, Ontario L6Y 6G7, minutes from Mississauga Road and Steeles Avenue with free on-site parking and ground-floor, barrier-free access. We are open Monday to Friday from 9:00 am to 7:00 pm and Saturday from 9:00 am to 3:00 pm, and closed Sunday. Call 905-455-2222 and a member of our front desk team will find you a time, usually within a day or two of your call.
Ready to feel like you again?
Same-week appointments are usually available. Call us or request a time online and our team will confirm within one business day.