Questions patients ask us

More about care at our clinic

The answers above cover what patients ask most often at reception. A few points are worth spelling out in more detail before your first visit.

Appointments and timing

First assessments run about 45 minutes and follow-up treatments 30 to 45 minutes depending on the discipline. Most people are seen within one to two business days of calling, and evening appointments up to 7:00 pm Monday to Friday plus Saturday mornings mean you rarely need to take a day off work.

Treatment and results

Physiotherapy at InSync Wellness combines hands-on manual therapy with exercise prescription and, where indicated, dry needling, cupping, IASTM, taping or modalities. Most patients notice some change in the first two to three visits — often less night pain or easier movement before the pain itself drops — while full recovery from a significant injury or surgery takes weeks to months.

Costs and coverage

Fees vary by discipline and appointment length; reception will quote your exact fee when you book. We direct bill to most extended health plans, and handle motor vehicle accident and WSIB claims in the clinic. If your plan does not cover us, you still receive a receipt with the registration number your insurer requires for reimbursement.

Clinic hours and location

InSync Wellness is at 20 Rivermont Rd B3, Brampton, Ontario L6Y 6G7, minutes from Mississauga Road and Steeles Avenue with free on-site parking and ground-floor, barrier-free access. We are open Monday to Friday from 9:00 am to 7:00 pm and Saturday from 9:00 am to 3:00 pm, and closed Sunday. Call 905-455-2222 and a member of our front desk team will find you a time, usually within a day or two of your call.